You can’t manage what you don’t measure. Identifying a set of key metrics that show progress towards your ideal culture is critical. In this step you will identify a set of metrics that will help you monitor progress on your climb to a greater culture.
Pro Tip: Best practice is to review these on a monthly basis but you can decide the right cadence based on the measures you select.
To help you get started, here is a list of example metrics that demonstrate progress for developing a stronger overall culture.
Culture Impact Metric | Goal | Jan | Feb | March | April | May | June |
Expert tip: Take a holistic view at the metrics. Not all metrics that will be impacted by a strong culture are people related. Sales results, operational efficiencies and other areas of the business will get stronger when your culture improves.
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